We understand that Canadian customers have specific needs when purchasing Cyclone Rake products. This guide provides important information to help make your experience as smooth as possible.

Canadian Dealer Network: Power Source Canada (PSC)

To better serve our Canadian customers, we've partnered with Power Source Canada (PSC) to bring the Cyclone Rake to select retailers across Canada. Purchasing through PSC offers several advantages:

No international shipping challenges
Avoid customs fees and import taxes
Same legendary Cyclone Rake quality
Local support in Canada
Faster delivery times

You can find a list of Power Source Canada Cyclone Rake dealers HERE, or contact PSC directly by phone at 800-663-9700.

Important Shipping Requirements

If ordering directly from Cyclone Rake:

We can accept a Canadian billing address
All shipments must be to a U.S. address
We cannot ship directly to Canadian addresses

Why Purchase Through Power Source Canada?

While we operate factory-direct from our Connecticut facility to keep prices low for U.S. customers, international purchases involve additional complications. By purchasing through PSC, you'll avoid:

High international shipping costs
Import taxes and duties
Customs brokerage fees
Potential delivery delays at the border

Using Credit Cards for U.S. Purchases

If you do need to make purchases directly from us using a Canadian credit card, you may encounter issues with ZIP code verification, especially since Canadian postal codes contain both letters and numbers while U.S. payment systems only accept numeric ZIP codes.

Here's a simple workaround when prompted for a ZIP code:

Take the three digits from your postal code
Add two zeros at the end
Enter this 5-digit number as your ZIP code

For example:

If your postal code is M4B 1G5, you would enter 41500
If your postal code is V6B 3K9, you would enter 63900

This method is widely recommended and should help ensure your transaction processes smoothly.

Important Note:
All purchases made directly from Cyclone Rake must be shipped to a U.S. address. We cannot ship directly to Canadian addresses, even when using a Canadian credit card.

Need Additional Assistance?

If you experience any issues with Power Source Canada or local dealers, please let us know so we can assist. Our goal is to ensure all our Canadian customers receive the same excellent service and product quality, regardless of where they purchase.

Have Questions? We're Here to Help!

Our team is always happy to assist. Whether you'd like to call, schedule a callback, or send us a message through our Contact Us form, we're ready to help!