Managing Your Order

Sometimes plans change after you've placed your order. Here's what you need to know about modifying or delaying your purchase.

Modifying an Existing Order

Once you've placed your order for any of our products or accessories, our fulfillment process begins quickly to get your items to you as soon as possible. Because of this:

• We're unable to make edits to orders after they've been placed

• If you need to change your order, we can cancel your current order and issue a full refund

• Important: Cancellations must be requested before your order ships

• You can then place a new order with your desired changes

• Just let us know if you'd like to proceed with cancellation, and we'll take care of it right away

Delaying Shipment of Your Order

We understand that timing is important when ordering equipment and accessories. However:

• We're unable to hold orders in our warehouse before shipping

• For the best delivery experience, we recommend signing up for FedEx's Delivery Manager

• This free service allows you to:

  • Track your packages with alerts

  • Manage delivery times and locations

  • Customize your delivery preferences