---
title: "Switching from Dual to Single or Single to Dual with the Peace of Mind Trial"
slug: "switching-from-dual-to-single-or-single-to-dual-with-the-peace-of-mind-trial"
updated: 2025-07-30T13:44:56Z
published: 2025-07-30T13:44:56Z
canonical: "cyclopedia.cyclonerake.com/switching-from-dual-to-single-or-single-to-dual-with-the-peace-of-mind-trial"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://cyclopedia.cyclonerake.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Switching from Dual to Single or Single to Dual with the Peace of Mind Trial

Not sure the hitch style you picked is the best fit? No problem. Our **6-Month Peace of Mind Trial** gives you the flexibility to switch your Cyclone Rake from a Single Pin model to a Dual Pin model—or the other way around—within six months of delivery.

This one-time exchange helps you get what works best for your mower and property. Here’s how it works.

---

### ✅ How to Start Your Exchange

You can initiate your return one of two ways:

#### **Option 1: Online**

- Log in at [www.cyclonerake.com](https://www.cyclonerake.com/)
- Go to your **Order History**
- Select your Cyclone Rake order
- Click **“Request Return”** and follow the steps

#### **Option 2: By Phone**

- Call our Customer Service Team
- Let us know you'd like to start an exchange
- We'll walk you through the rest

Once your request is in, our **Returns Team** will email you a document to sign with clear instructions on what to return and how to prep it for shipping. Once completed, your prepaid Fedex labels will be emailed to you.

---

### 🔁 Dual Pin ➜ Single Pin Conversion

If you’re switching to a **Single Pin** setup:

- You’ll need to purchase a **Single Pin Conversion Kit**, available here: 👉 [Cyclone Rake Single Pin Conversion Kit](https://www.cyclonerake.com/cyclone-rake-single-pin-conversion-kit)

Once your return is processed and the required items are received, our **Returns Team** will follow up with your refund details.

---

### 🔁 Single Pin ➜ Dual Pin Conversion

If you're switching to a **Dual Pin** setup:

- Simply give us a call. A knowledgeable rep will help you choose the right components based on your mower and current configuration.

Once your returned items are received, our Returns Team will finalize your refund.

---

### 📦 Important Return Guidelines

- **Return Fee:** A flat **$49 return processing fee** will be deducted from your refund.
- **One-Time Use:** This exchange counts as your Peace of Mind Trial—you won't be eligible for a second return.
- **Timeline:**
  - You’ll have **30 days** to complete your return once instructions are sent.
  - Schedule your **FedEx pickup within 5 business days** of receiving labels.
- **Refund Timing:**

---

### ![A person with raised hands pondering a question, symbolizing curiosity and inquiry.](https://cdn.us.document360.io/981d546d-d09e-4594-a555-445eb5296b92/Images/Documentation/Questions%20Icon.png?sv=2026-02-06&spr=https&st=2026-11-14T01%3A07%3A19Z&se=2026-11-14T02%3A07%3A19Z&sr=c&sp=r&sig=lKHoMBwVBoAofVHMZvp98NvG80qCBDx7j%2BqgADdQFXM%3D)**Have Questions? We're Here to Help!**

Our team is always happy to assist. Whether you'd like to call, schedule a callback, or send us a message through our [**Contact Us**](https://www.cyclonerake.com/contactus) form, we're ready to help!
  - **Credit Card Purchases:** Up to 7 business days
  - **Purchases Over 90 Days Old:** Refunded via check (arrives in ~10 days)
  - **Bread Financing:** Processed directly through Bread