Collector Falls Off When Dumping: Quick Fix Guide

If you're experiencing the frustrating issue of your Cyclone Rake collector falling off when you raise it to dump debris, there's a straightforward solution that usually resolves the problem.

Common Causes and Solutions

J-Hook Installation

The most frequent cause of a collector falling off during dumping is improper J-hook installation or damaged J-hooks:

• Check J-Hook Direction: The curved end of the J-hook should face toward the front of the unit (toward the mower). This proper orientation ensures the collector stays securely attached when lifted.

• Inspect for Damage: Even correctly installed J-hooks can become bent or damaged over time. Examine them for any deformation that might prevent them from properly securing the collector.

When to Replace J-Hooks

Consider replacing your J-hooks if:

• They appear bent or misshapen

• The collector continues to fall off despite proper installation

• You notice visible wear or damage to the hooks

Visual Inspection

If you're unsure whether your J-hooks are installed correctly or in good condition, take a few photos of your current setup and contact our support team. We can examine the images and provide specific guidance for your situation.

This simple check and possible replacement of J-hooks can save you considerable time and frustration when using your Cyclone Rake. The replacement part number for a J-Hook is 01-01-025 and can be ordered here.