Not sure the hitch style you picked is the best fit? No problem. Our 6-Month Peace of Mind Trial gives you the flexibility to switch your Cyclone Rake from a Single Pin model to a Dual Pin model—or the other way around—within six months of delivery.
This one-time exchange helps you get what works best for your mower and property. Here’s how it works.
✅ How to Start Your Exchange
You can initiate your return one of two ways:
Option 1: Online
Log in at www.cyclonerake.com
Go to your Order History
Select your Cyclone Rake order
Click “Request Return” and follow the steps
Option 2: By Phone
Call our Customer Service Team
Let us know you'd like to start an exchange
We'll walk you through the rest
Once your request is in, our Returns Team will email you a document to sign with clear instructions on what to return and how to prep it for shipping. Once completed, your prepaid Fedex labels will be emailed to you.
🔁 Dual Pin ➜ Single Pin Conversion
If you’re switching to a Single Pin setup:
You’ll need to purchase a Single Pin Conversion Kit, available here:
👉 Cyclone Rake Single Pin Conversion Kit
Once your return is processed and the required items are received, our Returns Team will follow up with your refund details.
🔁 Single Pin ➜ Dual Pin Conversion
If you're switching to a Dual Pin setup:
Simply give us a call. A knowledgeable rep will help you choose the right components based on your mower and current configuration.
Once your returned items are received, our Returns Team will finalize your refund.
📦 Important Return Guidelines
Return Fee: A flat $49 return processing fee will be deducted from your refund.
One-Time Use: This exchange counts as your Peace of Mind Trial—you won't be eligible for a second return.
Timeline:
You’ll have 30 days to complete your return once instructions are sent.
Schedule your FedEx pickup within 5 business days of receiving labels.
Refund Timing:
Credit Card Purchases: Up to 7 business days
Purchases Over 90 Days Old: Refunded via check (arrives in ~10 days)
Bread Financing: Processed directly through Bread
Have Questions? We're Here to Help!Our team is always happy to assist. Whether you'd like to call, schedule a callback, or send us a message through our Contact Us form, we're ready to help!