The Cyclone Rake comes with a full 12-month trial period, giving you plenty of time to experience its capabilities across all seasons. If you find that the Cyclone Rake isn't meeting your needs, we offer a straightforward return process with a full refund of your purchase price.
Before Starting Your Return
We care about your satisfaction and would appreciate the opportunity to:
Address any concerns you may have
Help troubleshoot any issues you're experiencing
Ensure you're getting the most from your Cyclone Rake
Return Process
If you decide to proceed with the return, here's how to get started:
Online Return Instructions:
Log into your account at CycloneRake.com
Navigate to the Orders section
Locate your Cyclone Rake order
Click "Return Items"
Provide your return reason
What Happens Next:
Our shipping representative will contact you directly
You'll receive detailed packaging and shipping instructions via email
Alternative Option:
If you prefer, our customer service team can create a return case and guide you through the process personally.
NOTE: If you are looking for information on returning a Reconditioned Cyclone Rake or Parts, please see our Reconditioned Cyclone Rake Shipping & Returns article.
Have Questions? We're Here to Help!
Our team is always happy to assist. Whether you'd like to call, schedule a callback, or send us a message through our Contact Us form, we're ready to help!