Locating Your Hitch: What to Do If You Canโ€™t Find It

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If youโ€™ve received your Cyclone Rake shipment but canโ€™t find your hitch, donโ€™t worryโ€”thereโ€™s a good chance itโ€™s already there. Many customers donโ€™t realize their hitch may be packed inside another box, especially when their hitch order ships as a Combined Shipment.

When your hitch is marked as Combined Shipping, we often place smaller partsโ€”like the hitchโ€”inside larger boxes to save space and reduce packaging. In most cases, the hitch is packed inside the MDA (Master Debris Assembly) box.

Hereโ€™s how to locate it:

  • Open the MDA box fully and look for a smaller cardboard box tucked inside.

  • The hitch is often placed in this inner box along with its hardware.

  • Be sure to unpack all contents of the MDA box thoroughly before assuming anything is missing.

If youโ€™ve checked inside the MDA box and still donโ€™t see your hitch, weโ€™re here to help. Just reach out and weโ€™ll get things sorted quickly.

Want to understand more about how combined shipping works and what parts may be grouped together? Take a look at this helpful article:
๐Ÿ”— Understanding Combined Shipment Orders


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