If youโve received your Cyclone Rake shipment but canโt find your hitch, donโt worryโthereโs a good chance itโs already there. Many customers donโt realize their hitch may be packed inside another box, especially when their hitch order ships as a Combined Shipment.
Check the MDA Box First
When your hitch is marked as Combined Shipping, we often place smaller partsโlike the hitchโinside larger boxes to save space and reduce packaging. In most cases, the hitch is packed inside the MDA (Master Debris Assembly) box.
Hereโs how to locate it:
Open the MDA box fully and look for a smaller cardboard box tucked inside.
The hitch is often placed in this inner box along with its hardware.
Be sure to unpack all contents of the MDA box thoroughly before assuming anything is missing.
Still Canโt Find It?
If youโve checked inside the MDA box and still donโt see your hitch, weโre here to help. Just reach out and weโll get things sorted quickly.
Learn More
Want to understand more about how combined shipping works and what parts may be grouped together? Take a look at this helpful article:
๐ Understanding Combined Shipment Orders
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