Reconditioned Cyclone Rake Shipping & Returns

Whether you're ordering a full Reconditioned Cyclone Rake unit or just a part, here's everything you need to know about how your reconditioned items will arrive—and how returns are handled if needed.

🚚 Shipping Methods

Reconditioned Cyclone Rakes – Flat $149 Shipping

• Shipped via ABF Freight on a single pallet

• Lift Gate Service included (pallet lowered to your driveway)

• Delivery scheduling required: ABF will contact you directly

• Someone must be home to accept delivery

• If ABF Freight is unavailable, we may use another freight carrier

• Flat-rate cost: $149 (continental U.S. only)

Reconditioned Parts & Accessories – Based on Size

Depending on the item(s), we use:

• FedEx Home Delivery

• U.S. Postal Service

• Freight (e.g., FedEx Freight or ABF) for larger items, which may be combined on your pallet

All items are securely packed and clearly labeled.

📦 Flat-Rate Shipping for Accessories

💸 Free Shipping on Aftermarket Parts

All aftermarket parts—both new and reconditioned—ship FREE within the lower 48 states.

Need help finding the right part? Just call us at 1-888-531-7253.

🔁 Return Policy for Reconditioned Products

Defective Items

• We cover the return shipping

• Submit photos and a description of the issue

• Must be authorized by our Customer Service team

• We’ll issue an RMA and refund 100% of the purchase price

Non-Defective Items

• Must be in like-new condition and unused

• Return request must be made within 30 days of shipment

• If approved, you’re responsible for packaging and return shipping

Note: Sales tax cannot be refunded after 90 days due to state regulations.

📄 Return Process

Online Return Instructions:

• Log into your account at CycloneRake.com

• Go to the Orders section

• Locate your order and click "Return Items"

• Enter your reason for return

What Happens Next:

• Our shipping rep will reach out to you

• You’ll get detailed packaging and return instructions by email

Prefer Personal Help?

No problem! Our customer service team can walk you through the process and create a return case for you.