At Woodland Power Products, we stand behind the quality and performance of our Cyclone Rake with one of the most generous trial periods in the industry. We want you to feel completely confident in your purchase and have ample time to experience all the benefits of your Cyclone Rake through different seasons and conditions.
Our Risk-Free Trial Periods
We offer different trial periods based on how you'll be using your Cyclone Rake:
Residential Use: 12-month (one full year) risk-free trial
Commercial Use: 6-month risk-free trial
Cyclone Nut Rake: 90-day risk-free trial
These extended trial periods give you plenty of time to use your Cyclone Rake throughout different seasons and across various property conditions. We believe this hands-on experience is the best way for you to evaluate whether the Cyclone Rake is right for your needs.
How Our Risk-Free Trial Works
The process is straightforward and designed to offer you complete peace of mind:
Purchase and Use: Buy your Cyclone Rake and use it on your property as needed.
Evaluate Performance: Experience firsthand how the Cyclone Rake performs for your specific needs throughout your trial period.
Contact Us If Unsatisfied: If for any reason you're not completely satisfied with your Cyclone Rake during the trial period, simply contact our customer service team.
Return Process: We'll provide clear instructions on how to pack your Cyclone Rake and send you the necessary return labels.
Refund: Once we receive your returned Cyclone Rake, we'll process your refund according to the following terms:
Returns within 90 days: Full refund including sales tax
Returns after 90 days: Full refund minus sales tax
Starting the Return Process
You have two easy options to initiate your return:
Option 1: Online Return
Getting started with your return is simple! Just follow these steps:
Log into your account on our website
Navigate to your order history
Select the order containing your Cyclone Rake
Click the "Request Return" button
Follow the on-screen instructions to complete your return request
Option 2: Phone Return
If you prefer personal assistance, our customer service representatives are ready to help:
Call our customer service line
Let the representative know you'd like to return your Cyclone Rake
They'll guide you through the entire process and answer any questions you might have
Shipping Costs Covered
One of the best features of our risk-free trial is that we cover the return shipping costs. You won't need to worry about expensive freight charges if you decide the Cyclone Rake isn't right for you.
Before Requesting a Return
If you're experiencing any issues with your Cyclone Rake, we encourage you to contact our customer service team first. Many common questions or concerns can be quickly resolved with a little troubleshooting guidance. Our team of experts is ready to help you get the most out of your equipment.
The Fine Print
Our risk-free guarantee is available one time per family or business to new customers. This ensures that everyone has the opportunity to try the Cyclone Rake without any risk, while allowing us to maintain this generous policy for all our customers. You can read more about our risk-free trial on our website HERE.
Have Questions? We're Here to Help!
Our team is always happy to assist. Whether you'd like to call, schedule a callback, or send us a message through our Contact Us form, we're ready to help!